I am a dedicated Virtual Assistant and Customer Support Specialist with 16+ years of experience helping businesses stay organized, responsive, and efficient. My expertise includes email and calendar management, customer support, data entry, CRM maintenance, appointment scheduling, report generation, and administrative support. I have extensive experience using Salesforce CRM, Google Workspace, and Microsoft Office to manage daily operations and ensure accurate record-keeping. With a background in team leadership and customer service, I am committed to delivering reliable support, excellent communication, and high-quality results for every project.