I have over 14 years of experience in the financial and credit industry, with a background in underwriting, client onboarding, KYC, and end-to-end loan processing. I also previously worked as a Team Leader, where I handled workflow management, coaching, and ensuring service quality across the team.
Currently, I work as an end-to-end Broker Assistant supporting mortgage brokers across residential, commercial, and construction loans. Because of the nature of the role, we are extremely organized and used to managing multiple applications at different stages at the same time, from document collection and serviceability checks to lender follow-ups, compliance, and settlement coordination. I’m very detail-oriented, proactive, and comfortable working in fast-paced environments with competing priorities.