Hi! I’m Glenda, a reliable and detail-oriented Healthcare Virtual Assistant with experience supporting healthcare practices through patient communication, appointment scheduling, insurance verification, referrals, prior authorizations, medical transcription, and administrative support. I also have a background as a Medical Laboratory Assistant, which helped me develop strong organizational skills, accuracy, and professionalism in fast-paced healthcare environments.
I’m skilled in handling inbound and outbound calls, managing sensitive patient information, and providing excellent customer service while maintaining efficiency and attention to detail. I’m proficient in Microsoft Office, Google Workspace, and healthcare-related systems, and I’m always eager to learn new tools and processes.
I take pride in being dependable, adaptable, and easy to work with. My goal is to help businesses run smoothly by providing high-quality support and creating a positive experience for both clients and patients.
