Certified Medical Virtual Assistant and Licensed Nurse with over 2 years experience as Clinical Nurse in a occupational health setting. Skilled in inbound and outbound patient teleconsult, appointment scheduling, insurance verification, Electronic Medical Records (EMRs), and HIPAA compliance. Proficient in medical scribing, data entry, medical records management, and navigating EHR/EMR systems including OpenEHR. Recognized for maintaining accurate documentation, strong phone etiquette, and efficient healthcare workflow support to enhance patient satisfaction and provider operations.