Application & Cloud Support Engineer with experience in technical support, system administration, cloud technologies, and troubleshooting enterprise applications. Skilled in Microsoft 365, Azure, Active Directory, Windows Server, networking, and i----------- management. Experienced in handling user support, system monitoring, ticket resolution, and maintaining reliable IT operations in fast-paced environments. Known for being adaptable, detail-oriented, and committed to delivering high-quality technical support and customer service. Passionate about continuous learning and helping businesses improve operational efficiency through technology.