Electrical Engineer with over 5 years of experience in renewable energy, technical support, and solutions engineering, specializing in utility-scale solar operations, SCADA systems, system monitoring, and troubleshooting. Experienced in supporting customers and field teams by diagnosing hardware and software issues, analyzing system performance, and delivering long-term technical solutions that improve reliability and operational efficiency. Skilled in remote troubleshooting, alarm analysis, OEM coordination, data integration platforms, and resolving communication issues across monitoring and control systems. Strong background in customer-facing technical support with a focus on root-cause analysis, process improvement, and empowering both customers and internal teams through knowledge sharing and sustainable solutions.