Dedicated Italian Bilingual Virtual Assistant with over 15 years of experience delivering exceptional customer service in the travel and hospitality industry. Proven expertise in reservation management, customer relationship management, email and phone support, and resolving complex customer concerns while maintaining high satisfaction levels.
Experienced in supporting international customers through efficient communication, problem-solving, and CRM management. Adept at handling high-volume customer interactions while maintaining professionalism, accuracy, and empathy.
Seeking to partner with travel, hospitality, and customer-focused businesses that value exceptional service and long-term client relationships.
