Hello! I'm John Reiner, a healthcare professional with a Bachelor's degree in Nuclear Medicine Technology and a Certified Nuclear Medicine Technologist (CNMT). I am currently pursuing opportunities as a Medical Virtual Assistant, where I can combine my healthcare knowledge, administrative skills, and customer service experience to support healthcare providers and deliver excellent patient care.
I completed comprehensive Medical Virtual Assistant training and a structured Medical VA internship, where I gained hands-on exposure to healthcare workflows across multiple specialties, including concierge medicine, behavioral health, ambulatory surgery, chiropractic care, spine surgery, weight management, and chronic pain recovery. During my training, I developed skills in:
• Appointment Scheduling & Calendar Management
• Patient Intake & Registration
• Insurance Verification & Benefits Verification
• Referral Coordination & Prior Authorization Support
• EHR/EMR Navigation & Chart Preparation
• Medical Records & Document Management
• HIPAA-Compliant Administrative Support
• Patient Communication through Phone, Email, and Secure Messaging
In addition to my healthcare background, I have experience supporting U.S.-based customers in a fast-paced financial services environment. My role strengthened my communication skills, documentation accuracy, compliance, problem-solving abilities, and attention to detail while handling high-volume customer interactions.
I am comfortable learning new systems and have gained exposure to healthcare platforms such as Athenahealth, AdvancedMD, SimplePractice, HST Pathways, Availity, Cover-----------ds, RingCentral, Microsoft Outlook, Microsoft Teams, Slack, Gmail, and other healthcare workflow tools during my Medical VA training and internship.
If you're looking for someone who is dependable, organized, detail-oriented, and committed to continuous learning, I would love the opportunity to support your healthcare practice. My goal is to build a long-term career as a Medical Virtual Assistant while helping your team operate more efficiently and providing a positive experience for every patient.
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