Responsible for managing and supporting the company’s IT infrastructure, cloud services, Microsoft 365 environment, servers, email security, backups, and user support. Handles daily administration, troubleshooting, security monitoring, cloud configuration, and coordination with vendors or internal teams to ensure stable and secure IT operations.

IT and Cloud Systems Administrator with hands-on experience in Microsoft 365, Azure, AWS, server administration, email security, DNS management, backup monitoring, and end-user support. Skilled in managing Microsoft Entra ID, Exchange Admin Center, Microsoft Defender, Intune, Azure VM, Azure SQL, AWS S3, IAM, Route 53, IIS, SQL Server, Windows Server, and Linux/Ubuntu environments.

Experienced in handling user access, MFA, Conditional Access, device compliance, shared mailboxes, distribution lists, message trace, phishing investigation, vulnerability remediation, firewall rules, IP whitelisting, DNS records, SSL/certificate checks, and backup verification. Also responsible for creating IT documentation, audit reports, management updates, and coordinating with vendors or internal teams to resolve technical issues.