Experienced in customer service, AI quality review and HR administration, with strong skills in recruitment, employee support, compliance and process coordination.

Versatile HR and Customer Service professional with experience in talent acquisition, employee support, compensation and benefits, and client-focused service delivery. Skilled in managing recruitment and onboarding, maintaining compliance, and providing responsive support across diverse roles. Adept at resolving complex customer inquiries through chat and email and selected for a special AI project to refine automated support responses. Recognized for strong communication, problem-solving, and adaptability in remote work environments.