Virtual Assistant | Customer Support | Cold Caller/Appointment Setter
I can help you with:
• Administrative Support
• Customer Service
• Appointment Setting
• Calendar Management
• Email Management
• Data Entry & Record Keeping
• Billing & Collections
• CRM Updates & Customer Follow-ups
• File Organization & Documentation
• Sales Support
• Internet Research
Why hire me?
• Over 1 year of BPO customer service experience
• Experience as a Cold Caller / Sales Development Representative
• Strong communication and interpersonal skills
• Detail-oriented and highly organized
• Able to work independently with minimal supervision
• Fast learner and adaptable to new tools and processes
Tools I use:
• Google Workspace (Gmail, Docs, Sheets, Calendar, Drive)
• Microsoft Office
• Trello
• Zoom
• Microsoft Teams
• Canva
• CapCut
• Adobe Acrobat PDF
• AI Productivity Tools
• Softphones & Dialers
I am committed to providing reliable support, maintaining professionalism, and helping businesses improve efficiency and customer satisfaction.
