I support Shopify and Amazon businesses by improving the operational processes that keep online stores running smoothly. My work includes maintaining accurate product listings, coordinating order workflows, responding to customer inquiries, documenting standard operating procedures, and organizing operational systems that reduce manual work and improve consistency.
I also use AI tools such as ChatGPT/ Claude to accelerate research, draft documentation, and streamline repetitive tasks while reviewing every output for accuracy before implementation.
My portfolio includes structured e-commerce projects focused on listing optimization, customer support workflows, SOP development, and operational improvements designed to reflect real business scenarios.
If you're looking for operational support that helps your team stay organized and your customers receive a better experience, I'd be glad to connect.
