Results-driven Trust & Safety, Risk Investigation, Fraud Operations, Content Moderation, and Quality Assurance professional with 14+ years of experience supporting global financial services and compliance-driven environments. Proven expertise in content moderation, fraud detection, risk assessment, policy enforcement, dispute resolution, quality governance, and operational excellence. Skilled in conducting investigations, identifying risk patterns, mitigating fraud, ensuring compliance, and improving operational performance through data-driven decision-making and process optimization. Recognized for improving audit accuracy, reducing defects, strengthening compliance, and driving continuous improvement initiatives.
