Licensed Customs Broker and Operations Specialist with hands-on experience in logistics support, freight coordination, business operations, and administrative management. Proven background in managing day-to-day operations, shipment documentation, customer communication, supplier coordination, and compliance-related processes.
Experienced in supporting fast-paced environments through strong organizational skills, attention to detail, and effective problem-solving. Skilled in freight dispatch support, freight broker assistance, LTL/FTL coordination, shipment tracking, data entry, records management, email management, and customer service.
Former Operations Manager with 7 years of experience overseeing retail and wholesale business operations, developing long-term client relationships, coordinating suppliers, and improving operational efficiency. Additionally, gained valuable experience in customs documentation and legal administrative support through work with the Bureau of Customs Law Division.
Dedicated to providing reliable virtual assistance and logistics support while helping businesses streamline operations, improve communication, and maintain accurate documentation.
Key Skills:
Freight Dispatch Support
Freight Broker Assistance
LTL/FTL Coordination
Shipment Tracking & Documentation
Import & Export Documentation
Administrative Support
Customer Service
Data Entry & Records Management<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Microsoft Office & Google Workspace
Operations Management
Customs Compliance
