Customer Service and Outbound Calling Professional with 2 years of experience engaging with customers through phone-based support and lead outreach campaigns. My background includes contacting prospective customers for insurance quote opportunities, building rapport, gathering information, and assisting clients throughout the customer journey.
I have developed strong communication, customer service, follow-up, and problem-solving skills while working in fast-paced environments. I am comfortable handling inbound and outbound calls, maintaining accurate records, managing customer interactions, and providing professional support through phone, email, and chat.
I am currently expanding my skills in administrative support, calendar management, CRM systems, Google Workspace, and operations support. I am a reliable, detail-oriented, and quick-learning professional seeking opportunities in Customer Support, Virtual Assistance, Appointment Setting, Lead Generation, and Administrative Support.
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