Hello! I’m Donna, an administrative and operations support professional with more than six years of experience in corporate real estate. I specialize in high-volume administrative workflows, document validation, data entry, commission and incentive processing, invoice review, reporting, records management, and accounting coordination.
In my most recent role, I managed more than 60 active accounts daily across nine real estate projects. I performed high-volume commission-related transaction validation while maintaining a 99% accuracy rate and meeting a two-day turnaround target. I also reviewed 30–50 seller invoices per month, verified supporting documents, processed approved billing entries through an accounting system integrated with SAP ERP, and endorsed complete records to Accounting for payment processing.
I can assist clients with:
• Administrative and virtual assistance
• Data entry and records management
• Excel and Smartsheet tracking reports
• Invoice review and accounts payable documentation
• Commission and incentive validation
• Real estate transaction and document support
• Account reconciliation support
• Discrepancy investigation and resolution
• Email, calendar, and file organization
• Process tracking and workflow improvement
One of my key accomplishments was developing a Smartsheet automation that reduced commission-detail updating and email-notification work from approximately half a day to only 15–30 minutes.
I am proficient in Microsoft Excel, Smartsheet, SAP ERP, Microsoft Office, Google Workspace, Salesforce, DocuSign, HubSpot, and Canva. I also have basic working knowledge of QuickBooks Online.
I am detail-oriented, organized, dependable, and comfortable working independently in deadline-driven environments. I am looking for a long-term remote opportunity where I can support administrative, real estate, commission, accounts payable, bookkeeping-support, or general business operations.
