Results-driven Department Manager with 3 years of management and administrative experience supporting business operations through reporting, data management, customer communication, and administrative coordination. Proficient in Google Workspace, Excel, Canva, ChatGPT, and cloud-based business systems. Consistently tracked 30+ restaurant extension channels daily sales and improved customer satisfaction rate by 99% per month by responding within 24 hours. Experienced in preparing reports, managing schedules, handling customer inquiries, and maintaining organized workflows. Recognized for strong attention to detail, problem-solving skills, and the ability to support executives and teams in business growth and operational success.