Dynamic and customer-focused professional with over 13 years of experience across healthcare, logistics, and technical support sectors, delivering exceptional service and operational efficiency. Proven expertise in data accuracy, process compliance, effective communication, problem-solving, and multitasking within fast-paced environments, ensuring ????timely and accurate resolutions to customer inquiries. Skilled in managing diverse customer service platforms, including voice, chat, email, and back-office support, while maintaining a strong commitment to service excellence and continuous improvement.
