I worked as a Branch Operation Supervisor in the logistics industry for 2 years and 10 months, where I performed many responsibilities similar to those of a Virtual Assistant.
What I've Done:
- Maintained KPI dashboards and monitored branch performance.
- Monitored courier performance and tracked inbound and outbound shipments.
- Coordinated daily logistics and administrative operations.
- Prepared daily, weekly, and monthly reports using Microsoft Excel and Google Sheets.
- Monitored inventory and maintained accurate operational records.
- Processed reimbursements, remittances, and supporting documentation.
- Assisted with recruitment by coordinating interviews, onboarding, and employee records.
- Managed business permit processing by preparing required documents, coordinating with government agencies, monitoring application status, and ensuring timely compliance.
What I Can Contribute:
- Provide reliable administrative and customer support.
- Handle data entry, reporting, and documentation with accuracy.
- Maintain organized records and databases.
- Coordinate daily operations and follow up on outstanding tasks.
- Communicate professionally with customers, suppliers, and tea-----------mbers.
- Learn new systems and software quickly.
- Support process improvements to increase efficiency and productivity.
- Deliver dependable, detail-oriented work while meeting deadlines.
Office & Productivity
- Microsoft Office 365 (Excel, Word, PowerPoint, Outlook)
- Google Workspace (Docs, Sheets, Drive, Calendar)
Project & Team Collaboration
- Trello
- Notion
- Asana
- ClickUp
- Slack
- Microsoft Teams
- Zoom
CRM & AI Tools (I keep on learning)
- HubSpot CRM (BASIC)
- ChatGPT (BASIC)
- Claude AI (BASIC)
Design & Content
- Canva (BASIC)
- CapCut (BASIC)
Verified
