I am a customer-focused professional with 10 years of experience spanning customer service, technical support, and content moderation. My career includes supporting customers for Boost Mobile, providing technical assistance for AT&T DirecTV, and spending 8 years as a Content Moderator reviewing and enforcing platform policies to maintain safe online communities. I excel at problem-solving, communicating effectively with customers and stakeholders, and making sound decisions in fast-paced environments. I am passionate about delivering quality work, maintaining high standards, and continuously developing my skills to contribute to organizational success.