I’m a SaaS Operations and Technical Support professional with experience since 2024 supporting live platforms, troubleshooting POS integration issues, order syncing problems, and platform incidents through log analysis and root cause investigation. I also have extensive CMS-based project management experience since 2019, handling content publishing, updates, and cross-functional coordination to ensure accurate and timely delivery across app, web, and podcast platforms for a digital devotional project. I bring strong problem-solving skills, attention to detail, and experience working in fast-paced, client-facing environments. I’m seeking a high-level remote role in virtual assistance, SaaS support, or digital operations.
