Hi there! I’m a dedicated and experienced Virtual Assistant with a strong background in customer service, eCommerce, and research. With over 7 years of experience in the customer support space, including leading a remote support team, I’ve developed a deep understanding of what it takes to keep operations smooth and customers happy.
Over the years, I’ve also supported dropshipping clients by handling product research, sourcing, and order fulfillment. I’m familiar with tools like AutoDS, DSers, Shopify, and manual sourcing using Keepa and DS Amazon Quick View. I’ve worked with US suppliers (like Webstaurant, Winco, and Rubbermaid), following sourcing criteria to deliver quality leads organized in clear spreadsheets.
Aside from eCommerce tasks, I’ve also done event and lead research for medical industry clients — gathering details about upcoming conferences, speakers, and organizers, then organizing everything in Notion or Google Sheets. I’m comfortable with web research, data entry, and keeping everything structured and easy to track.
Here’s a quick overview of what I can help you with:
Customer service (chat/email)
Dropshipping tasks (product sourcing, order processing)
Lead generation and web research
Supplier and product data organization
Creating and updating SOPs
Managing spreadsheets and task tracking
I take pride in being reliable, organized, and easy to work with. I’m a fast learner, and I’m always open to feedback and new tools. If you’re looking for someone who can support your business with care and consistency, I’d love to connect!
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