Hi, I’m Shaira Mae Meneses. I have several years of experience in customer service, handling both call and chat support. I’ve worked on travel and food delivery accounts where I assisted customers with bookings, inquiries, and issue resolution.
Aside from that, I also have experience as an Admin Assistant where I handled online bookings, managed a business page, organized schedules using Google Calendar, and used Excel for reports.
I also have experience in verification work where I performed tasks similar to HR functions, such as checking applicants’ educational background and employment history, and identifying any discrepancies in their information. This helped me develop strong attention to detail and confidentiality when handling sensitive data.
I’m now looking for a work-from-home opportunity where I can apply my customer service, administrative, and HR-related experience while working independently and delivering quality results.