Administrative Support Specialist | Virtual Receptionist | Appointment Scheduling | Customer Support | CRM & Records Management

Administrative Support and Customer Service Professional with 6+ years of experience in customer service in UAE, appointment scheduling, records management, front desk operations, and admi
nistrative support. Experienced in handling client inquiries, managing calendars, maintaining accurate documentation, and providing excellent customer service through phone, email, and in-person communication.

Previously worked as a Veterinary Receptionist in Dubai, UAE, where I managed appointments, maintained patient records, coordinated clinic schedules, processed payments, and ensured a positive client experience. Recognized for strong organizational skills, attention to detail, professionalism, and the ability to manage multiple tasks efficiently in fast-paced environments.

Skilled in Administrative Support, Customer Service, Appointment Scheduling, Calendar Management, Email Management, Data Entry, CRM Support, Documentation, Records Management, and Client Communication.

Proficient in Microsoft Office Suite, Google Workspace, Zoom, Google Meet, Meta Business Suite, Tawk.to, ezyVet, VetIT, and Kennel Connection.

Remote Work Ready with a stable internet connection, backup mobile data, dedicated home workspace, and laptop/desktop setup. Currently seeking opportunities as a Virtual Administrative Assistant, Customer Support Representative, Virtual Receptionist, Administrative Coordinator, Client Support Specialist, or Appointment Setter.