Detail-oriented and reliable professional with a background in customer service, sales support, and business operations — experience that translates directly into data entry, lead generation, and appointment setting work. Holds a Bachelor’s degree in Accountancy, providing a solid foundation for accurate, organized data handling and reporting.
What I bring:
• Years of experience as a Customer Service Representative for US-based accounts, handling high call volumes
• Skilled in building client relationships and upselling products/services
• Experienced in logging and maintaining accurate customer records in CRM and database systems
• Background managing budgets, inventory, schedules, and staff across multiple businesses
• Strong organizational skills, attention to detail, and ability to multitask under pressure
• Hardworking, trainable, and committed to accurate, timely work
Tools & Systems I use:
• Google Sheets & Microsoft Excel
• Google Workspace (Gmail, Docs, Calendar, Drive)
• CRM Software (HubSpot, Zoho CRM)
• Bookkeeping Software (QuickBooks, Zoho Books)
• Asana
• LinkedIn Sales Navigator
• Zoom / Skype / Slack
Whether it’s managing your calendar, entering and organizing data, qualifying leads, or setting appointments, I bring the reliability and communication skills to help your business run smoothly.
