Hi! I'm John Miguel, a reliable and customer-focused Virtual Assistant based in Las Piñas City, Philippines. I have almost two years of professional experience in customer service, sales support, and reservations — working with a U.S.-based healthcare account and a hotel reservations team in Pasay City.
I'm skilled in handling inquiries, managing bookings and cancellations, data entry, and resolving customer concerns with professionalism. I'm also knowledgeable in HIPAA compliance and secure data handling from my time supporting a U.S. health insurance account at Teleperformance.
As a VA, I can help with email and chat support, booking management, data entry, order processing, and general admin tasks. I'm proficient in using CRM tools, detail-oriented, and comfortable working independently in a remote setup.
I'm currently available for part-time or full-time remote work and am eager to bring my customer service background and strong work ethic to your team!
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