I help healthcare providers and medical practices manage prior authorizations, insurance verification, medical documentation, patient communication, and healthcare administrative workflows.
I have 18 months of experience supporting U.S. healthcare operations, including processing 1,000+ prior authorization requests monthly for Durable Medical Equipment (DME) orders. My experience includes working with HCPCS/CPT codes, ICD-10 documentation, insurance providers, physicians, and patients to help secure approvals and maintain accurate medical records.
I am proficient with Brightree, Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Excel, Microsoft Word, Slack, HubSpot, Zoom, Google Meet, Notion, Calendly, ChatGPT, and Grammarly.
I am available for full-time work during EDT (UTC-4) business hours and can consistently work 7 to 8 hours per day. I have a dedicated home office, dual-monitor setup, reliable PLDT Fiber internet with backup mobile data, and power backup solutions to ensure uninterrupted productivity.
I'm looking for a long-term role where I can be a dependable member of your team and contribute to efficient healthcare operations. I take pride in my accuracy, professionalism, attendance, and accountability, reflected in my recognition as a Top Performing Agent with 100% attendance, 103% productivity, and 99% QA scores.
If you're looking for a Medical Virtual Assistant who understands healthcare workflows and can provide reliable administrative support, I'd be happy to discuss how I can help.
