Administrative & Operations Specialist with 8+ years of experience supporting healthcare, customer service, sales, and business operations across remote and office environments. Experienced in CRM administration, lead pipeline management, patient coordination, operational reporting, and workflow support. Skilled at organizing business processes, maintaining accurate records, and building structured tracking systems that improve operational efficiency and reporting accuracy. Recognized for being proactive, detail-oriented, adaptable, and committed to delivering exceptional customer experiences while supporting business growth.