Results-driven Customer Support & Order Management with over 2 years of experience delivering exceptional service across BPO environments. Proven track record of achieving top performance rankings — Top 2 and Top 3 among the best Customer Support Agents — through excellent communication, efficient problem resolution, and a genuine commitment to customer satisfaction. Adept at handling high-volume chat and email inquiries, upselling products, and maintaining accurate client records in fast-paced settings. Got outsourced to edit videos for multiple clients that results to gain bigger profit.
