Dedicated Technical Virtual Assistant with over 3 years of experience providing IT support, troubleshooting hardware and software issues, and assisting end users in a professional environment. Skilled in Microsoft 365, Outlook, Teams, Windows administration, application maintenance, Firewall, ticket management, printer and scanner support, and remote troubleshooting. Experienced in handling technical inquiries, documenting solutions, managing support requests, and delivering excellent customer service. Highly organized, detail-oriented, and capable of working independently while maintaining productivity in a remote setting. Committed to helping businesses streamline operations and resolve technical issues efficiently.
