Healthcare professional with a background in Medical Laboratory Scientist and experience as a Medical Virtual Assistant, digital marketer, and business owner. Skilled in patient scheduling, medical documentation, insurance verification, prior authorizations, and customer service. Experienced in using EMR/EHR systems including IntakeQ, Revolution EHR, Practice Fusion, eClinicalWorks, and SimplePractice, as well as TriZetto and multiple insurance portals. Known for strong communication, attention to detail, adaptability, and the ability to efficiently support both clinical and administrative operations in fast-paced healthcare environments.