Results-driven Healthcare Customer Service and DME Specialist with 16+ years
of experience in mortgage industry and healthcare BPO, insurance verification,
claims processing, billing coordination, and durable medical equipment (DME)
operations. Skilled in verifying insurance eligibility, processing medical supply
orders, reviewing patient and provider information, and ensuring HIPAA
compliance. Experienced in handling U.S. healthcare accounts, claims
adjudication, data validation, and customer support. Proficient in Parachute
Portal, Genesys, and RGH systems. Recognized for strong communication,
accuracy, problem-solving, and ability to manage high-volume healthcare
transactions efficiently.
Verified