Results-driven Customer Service and Sales Professional with experience handling inbound and outbound calls, customer support, billing inquiries, payment collections, and account management. Skilled in resolving customer concerns, building positive client relationships, and delivering excellent service while meeting performance goals. Proficient in using CRM systems, Microsoft Office, Google Workspace, and various customer service platforms. Recognized for strong communication skills, attention to detail, problem-solving abilities, and the capacity to work efficiently in fast-paced environments.
