More than 5 years of experience in the Travel industry.
>More than 6 years experience in customer service with direct communication to clients and customers through chat support, email support and outbound calls.
>Supervised / managed / lead team day to day operation and trainor for newly hired agents.
>Proficient in Google Workspace and Microsoft Office.
>Experienced and knowledgable in usig GDS such as: Amadeus and Sabre.
>Experienced in navigating OTA's / travel websites like: Expedia, -----------, -----------, airbnb etc.