I am a Medical Administrative Professional experience supporting a busy acupuncture and rehabilitation clinic.
My responsibilities include insurance verification, authorization tracking, claims submission, denial follow-up, patient scheduling, medical documentation management, email and fax handling, and patient communication.
I maintain accurate patient records, track visits and treatment utilization, organize medical documentation, and ensure information is properly documented across clinic systems and spreadsheets. I also assist with resolving denied claims by communicating with insurance providers and preparing supporting documentation.
I regularly work with a variety of insurance plans, including workers’ compensation cases, commercial insurance providers, and cash-pay patients. My experience includes verifying coverage, monitoring authorized visits, managing claims, and maintaining accurate treatment records.
In addition to administrative duties, I manage inbound calls, appointment scheduling, appointment reminders, and daily patient coordination while balancing multiple high-priority tasks in a fast-paced healthcare environment.
I am highly organized, detail-oriented, dependable, and comfortable working independently. I take pride in maintaining accuracy, meeting deadlines, and helping healthcare operations run smoothly.
• Insurance Verification
• Claims Processing
• Denial Management
• Patient Scheduling
• Medical Documentation
• Records Management
• Treatment Authorization Tracking
• Spreadsheet Management
• Email & Fax Management
• Customer Service
• Phone Support
• Administrative Support
