Versatile and results-oriented Operations, Administration and Executive Support Professional with over 18 years of experience across higher education, healthcare and corporate environments. Proven expertise in operations management, executive administration, office management, admissions and enrollment processes, academic program coordination, stakeholder relations, compliance management and process improvement.
Currently serving as an Operations Manager for an online university, overseeing admissions, enrollment, student records, academic operations, policy implementation, executive reporting, accreditation support and cross-functional coordination. Experienced in managing complex administrative functions, supporting senior leadership, coordinating strategic initiatives, organizing meetings and projects and ensuring operational efficiency across multiple departments.
Recognized for exceptional organizational skills, attention to detail, confidentiality, problem-solving abilities and the capacity to manage competing priorities in fast-paced and remote work environments. Proficient at preparing executive-level reports and presentations, maintaining accurate records, coordinating with internal and external stakeholders and implementing systems that improve productivity and service delivery.
Holds a Master of Business Administration and combines strategic thinking with hands-on administrative and operational expertise. Seeking opportunities in Operations Management, Executive Assistant, Office Management, Administrative Management, Program Coordination, Project Support and Organizational Development where strong leadership and organizational skills can contribute to organizational success.