Result-oriented IT professional and BS Information Systems graduate with over two years of dedicated experience as a Project Coordinator at Kinettix Global Field Techs. Highly proficient in end-to-end ticket management using ConnectWise, with a proven track record of ensuring that technical tickets are precisely entered, scheduled, tracked, and thoroughly audited for complete information closure. Adept at managing complex escalation processes and driving operational efficiency in managed service provider (MSP) and field tech environments.
Leveraging a strong foundation in data analysis, systems analysis, and technical troubleshooting, I bring a proactive, organized approach to coordinating IT projects, optimizing workflows, and maintaining seamless communication between technical teams and stakeholders.
Here are my links on my personal Data:
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