Results-driven Customer Service and Sales Support professional with over three years of experience providing excellent customer service, sales administration, CRM management, and administrative support. Skilled in handling customer inquiries, processing quotations and sales orders, maintaining customer records, and supporting B2B clients in a fast-paced environment.
Completed E-commerce Virtual Assistant training with knowledge of product research, product listing, SEO keyword research, eBay dropshipping workflow, marketplace optimization, competitor analysis, inventory management, and product description writing. Proficient in Google Workspace, Microsoft Office, Zoho CRM, -----------, ChatGPT, and Google Gemini.
Highly organized, detail-oriented, and eager to help businesses improve customer satisfaction, streamline operations, and support daily administrative and e-commerce tasks in a remote work environment.
