General & Executive VA | Amazon Specialist & Shopify Virtual Assistant (1+ Year Exp)
Hi there! I’m Ianne Joy T. del Rosario, a dedicated and detail-oriented Virtual Assistant with a proven track record of streamlining operations, managing e-commerce growth, and elevating brand presence online.
With over 1 year of hands-on experience spanning Amazon Store Management and Shopify Virtual Assistant, I specialize in taking the daily operational weight off business owners' shoulders. Whether you need a high-level Executive Virtual Assistant to manage your calendar and communications, a proactive General VA to handle daily administrative tasks, or a specialist to scale your Amazon store and social media channels—I’ve got you covered.
I thrive in fast-paced environments, require minimal supervision, and am committed to helping your business grow.
Core Expertise & Services
1. Executive & General Virtual Assistance
Inbox & Calendar Management: Organizing emails, scheduling appointments, and ensuring zero missed opportunities.
Administrative Support: Data entry, document preparation, file organization, and spreadsheet management.
Customer Support: Handling inquiries professionally via email or chat to maintain high client satisfaction.
2. Amazon VA Specialist
Store Management: Monitoring account health, managing inventory levels, and handling basic supplier communications.
Product Listing Optimization: Creating and updating high-converting product listings with accurate details.
Order Fulfillment & Support: Tracking shipments and resolving customer order issues efficiently.
3. Shopify Virtual Assistant
A Shopify Virtual Assistant handles time-consuming administrative and logistical tasks so store owners can focus entirely on scaling their business. They manage the product catalog by creating detailed listings, updating variants, and organizing collections. On the operational side, they process daily orders, track shipments, and monitor inventory levels to prevent overselling. They also triage customer support channels by resolving tracking inquiries, managing returns, and moderating product reviews. Ultimately, they excel at following established step-by-step procedures to keep the daily storefront running smoothly.
Tools & Software I Am Proficient In
Productivity & Admin: Google Workspace (Docs, Sheets, Drive, Gmail), MS Office (Word, Excel)
Communication: Slack, Zoom, WhatsApp, Skype
Design & Social Media: Canva
Why Hire Me?
Reliable & Proactive: I don't just wait for instructions; I look for ways to optimize your workflows and save you time.
Results-Driven: With 1 year of focused experience, I understand the metrics that matter to e-commerce and social media growth.
Excellent Communicator: I provide regular, transparent updates so you always know the status of your projects.
I am looking for a long-term opportunity where I can add massive value to your business. Let’s connect and discuss how I can help you scale!
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