Shopify Retention & Customer Experience Specialist with 8+ years of experience helping eCommerce brands improve customer retention, lifecycle marketing, and online store performance. Skilled in Shopify store optimization, Klaviyo and Omnisend email marketing, automation systems, conversion-focused customer journeys, and AI-assisted workflows.
Experienced in managing and optimizing Shopify storefronts for premium and growth-focused brands, including redesigns, product merchandising, customer experience improvements, and retention marketing strategies. Successfully contributed to generating $314K+ in email-attributed revenue and increasing average order value from $77–88 to $100–133 through strategic optimization initiatives.
Strong background in:
Shopify Store Management
Klaviyo Email Marketing
Omnisend Automation
Lifecycle Marketing
Customer Retention
Conversion Rate Optimization (CRO)<8efe80624d780eba0c6493ec45140364>Email Campaign Strategy
Shopify Product Management
Customer Experience Optimization
AI-Enhanced Workflow Systems
Project Management
Shopify Apps & Integrations
eCommerce Operations
Premium Brand Optimization
Known for a thoughtful, strategic, and customer-focused approach that combines operational efficiency with premium brand experience. Passionate about helping Shopify brands scale sustainably through retention systems, automation, and conversion optimization.
Verified