I'm a Remote Operations Specialist with over 10 years of experience in financial services across the UK and Australian markets — including roles at HSBC, Lightspeed Commerce, and SimplyFunded.
I help businesses set up and optimize CRM systems (Salesforce, HubSpot, -----------, Zendesk), automate operational workflows, and build audit-ready compliance documentation (KYB/KYC/AML).
At Lightspeed Commerce, I was part of a team that reduced fraud by 98% while processing 30+ loan applications daily with authorization limits up to $50,000.
I'm available full-time or part-time and comfortable working across AU, UK, and US time zones.
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