Dependable and efficiency-driven Operations Support Specialist with 10+ years of experience in operations, customer service, and team supervision across telecommunications, healthcare, and roadside assistance response industries. Skilled in administrative support, customer communication, and task management, with a strong ability to adapt to diverse business needs.
Certified in Lean Six Sigma (White Belt) and Peak Performance Coaching, bringing a structured, data-driven approach to improving workflows and ensuring client satisfaction. Experienced in handling scheduling, email management, documentation, and troubleshooting support, while maintaining excellent organizational and communication skills.
Key strengths include leadership, critical thinking, and adaptability — making me a reliable partner for entrepreneurs, executives, and teams seeking professional operational support.
