I’m a property management professional with hands-on experience supporting both short-term rentals (STR) and long-term rentals (LTR), with a strong background in owner relationship, customer service, guest and tenant relations, and day-to-day property operations.
Over the years, I’ve helped manage properties by handling reservations and leasing communication, coordinating maintenance and turnovers, resolving guest and tenant concerns, and ensuring properties stay organized, well-maintained, and running smoothly.
1. Experienced in Resident Onboarding, Landlord Onboarding, Property Setup, and Portfolio Management
2. Managed 500 + properties across Short-Term Rentals, Co-Living, and Long-Term Rentals in the US, UK, and Australia Skilled intenant screening, lease administration, renewals, property showings, and resident relations.
3. Successfully supported portfolio growth and property acquisitions within high-growth environments.
4.Experienced with Airbnb, Vrbo, -----------, Hostaway, Guesty, AppFolio, Buildium, Goodlord, and Property Management CRMs
5.Process Improvement, SOP Development, Team Leadership, and Business Operations
6.Strong background in Maintenance Coordination, Vendor Management, and Work Order Scheduling
7.Owner/Client Coordinator, Operations Manager & Property Management Professional with 10+ years of experience
Technical Proficiency:
- AppFolio
-Go highlevel
-Trello
-Goodlord Referencing
-Buildium
-Lead Simple
-Google Workspace
-Microsoft 365
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-Asana
-Hostaway
-Guesty
-Breezeway
-Padsplit
-Thumbtack
-Zillow
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