Customer Service Representative with over 4 years of experience supporting customers in the logistics, telecommunications, and healthcare industries. Experienced in shipment coordination, freight operations, billing resolution, technical support, and healthcare account assistance. Skilled in handling customer inquiries, resolving complex issues, managing documentation, and using multiple systems in fast-paced environments. Known for strong communication, problem-solving abilities, adaptability, and a commitment to delivering excellent customer service while maintaining professionalism and accuracy.
