Operations & Executive Leadership
You have a strong track record of managing high-performance teams and supporting global brands (like Virgin Media, AT&T, and QuickBooks).
Leadership & Team Management: Expert in performance management, project management, and operational workflows. You have a proven ability to turn underperforming teams around and train international cohorts.
Executive Support: Highly skilled in high-level administrative tasks, calendar management, and acting as the primary operational hub for complex business needs.
Project Management Tools: Proficient in keeping workflows moving using Asana, Trello, and Notion.
Web Design & Digital Development
You bridge the gap between technical backend execution and front-end aesthetic design.
Web Development: Hands-on experience with JavaScript and CSS for custom styling and system integration.
Content Management Systems (CMS): Deep platform expertise in building and maintaining digital spaces via Wix, Kajabi, Squarespace, WordPress, and GoHighLevel (GHL).
Technical Systems & Automation
Your IT background (with a major in Linux Server Administration) gives you a heavy-hitting technical foundation.
Network & Infrastructure: Advanced knowledge of both Windows and Linux systems (across consumer, business, and server environments), including small-to-medium office network setups and IT security.
System Building & Integration: Advanced system builder with expertise in hardware configuration, workflow automation, and syncing fragmented platforms.
Specialized Software Ecosystems
You possess specialized knowledge in highly technical financial and operational software:
Accounting Systems: Expert-level knowledge of QuickBooks (Pro, Premier, Online, and Enterprise), covering technical support, data recovery, and third-party sync manager integrations.
CRM & Support Platforms: Advanced proficiency in Salesforce, HubSpot, Zoho, Zendesk, Slack, and Siebel.
Property Management & Revenue Tools: Experienced in handling hospitality operations using Hostaway (PMS/Channel Manager) and PriceLabs for dynamic pricing and revenue optimization.
Creative & Content Production
Rounding out your technical and operational skills is a solid creative toolkit:
Visual Design & Editing: Skilled in photography, asset management, and image manipulation using Lightroom, GIMP, and Canva.
Communication: Strong capabilities in copywriting, presentation curation, and maximizing productivity suites like Google Workspace and Microsoft Office.
