Senior Case Manager at Airbnb | Hospitality & Operations Specialist | Property
Management Expert
Licensed educator turned Corporate Hospitality Specialist with a proven track record
across Expedia and Airbnb. Currently thriving as a Senior Case Manager at Airbnb,
where I resolve high-stakes account issues, technical hurdles, and complex property
claims. I specialize in empowering vacation rental Hosts—especially beginners—to
build, manage, and optimize their listings from scratch. Combining a background in
teaching with advanced corporate operations, I streamline calendar management and
dispute resolution to deliver flawless experiences for Hosts and Guests alike.
