Customer Support Representative with over 4 years of BPO experience supporting US, Canada, New Zealand, UK and Australia-based customer. Proficient in, Slack, Zendesk, Salesforce and AI tools including ChatGPT for workflow automation. Consistently maintained Inbox Zero across Technical and Financial accounts handling 70+ daily emails. Known for proactive communication, attention to detail and committed to delivering reliable support and exceptional client service.
Trained Virtual Assistant with PRO VA certification skilled in Lead Generation, Data Entry, and Medical VA support. Proficient in Google Workspace, Microsoft Office, Zendesk, Salesforce and Canva. Dedicated to helping businesses stay organized, improve customer experience, and achieve growth through reliable and results-driven support.
WHAT I CAN DO:
• Customer service
• Date Entry
• Medical Virtual Assistant
• Lead Generator
• Customer Communication
TOOLS:
• Canva -
• Google Workspace
• Microsoft Office
• Slacks -
• Microsoft Teams
• Salesforce
• Zendesk
• ChatGPT
If my skills and experience align with what you're looking for, I'd be happy to discuss how I can support your business. Feel free to send me a message anytime—I look forward to connecting with you and learning more about your needs.
