Professional Profile
Highly organized and detail-oriented Virtual Assistant with over five years of experience in administrative support, insurance operations, client relationship management, and business administration. Experienced in supporting insurance agencies by processing policy changes, tracking endorsements and renewals, monitoring accounts receivable, reconciling client payments, assisting with loss runs, and maintaining accurate client records while ensuring confidentiality and efficiency.
Skilled in calendar and email management, data entry, CRM platforms, Microsoft Office, Google Workspace, account reconciliation, and customer service. With a strong background in insurance, real estate, and financial services, I excel at streamlining workflows, coordinating with clients and internal teams, and delivering high-quality administrative support in both remote and fast-paced environments. A proactive, dependable, and results-driven professional committed to helping businesses improve productivity and provide exceptional client service.