I help businesses provide excellent customer experiences by delivering reliable customer support, managing customer inquiries, resolving concerns, and keeping daily operations organized.
I bring 5+ years of experience supporting U.S. customers through phone. I have handled 150+ customer interactions daily, processed orders using an internal tool accurately, responded to customer concerns and supported the department in teaching new hires call handling practices and product knowledge.
As I continue to grow professionally, I am expanding my skills into Appointment Setting and Sales Support. My customer service background has helped me develop the ability to build rapport, understand customer needs, communicate effectively, and create positive interactions—skills that are valuable in client engagement and sales-related roles.
I can help you with:
• Customer Support
• Appointment Setting
• Order Entry
• Data Entry
• Administrative Support
• Google Workspace Management
Tools & Software:
• Google Docs, Sheets, Drive, Calendar, Gmail
• Slack
• Microsoft Office (Word, Excel)
• Google Meet
• ChatGPT
• Calendly
• Zoom
• Zendesk
• Dialpad
I am a reliable, detail-oriented, and adaptable professional who values professionalism, accountability, and continuous learning.
Availability:
• Open to Full-Time and Part-Time opportunities
• Comfortable working U.S. business hours, including night shifts and holidays
• Available to start immediately
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