I am a highly disciplined Customer Support Representative and Administrative Virtual Assistant with 4 years of experience in the fast-paced hospitality industry. Having advanced from a Head Barista to a Shift Supervisor, I excel at high-volume multitasking, conflict resolution, and managing daily operations under intense pressure.
I believe that exceptional work ethic, not just motivation, is what drives consistent results. I am transitioning my face-to-face customer care expertise into the remote space, where I can help online business owners streamline their support tickets, handle chat/email support, and manage daily administrative tasks.
